Frequently Asked Questions

Everything you need to know about shopping with ConfidenceClub.

How do I determine my correct size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Notes' section for specific garment measurements.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to start a request and receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Are your materials sustainably sourced?

ConfidenceClub is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or modify your order by contacting our support team via live chat.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.